100% Guarantee If you wish to resend defective products, please contact us first and send us the pictures or videos, we will discuss the method to solve this problem with you. Please send the defective products within the prriod warranty. We will ensure that the products are fully protected in delivery when packing, and we will do our best to avoid damage in transportation. 100% real image. Return Refund 1) You have 7 days to contact us and 30 days to return it from the date it was received. if this item is in your possession more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. there are NO EXCEPTIONS! Shipping cost is bear by both the seller and the buyer in half. 2) All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your po #. 3) We will refund YOUR FULL WINNIGN OF THE OFFER AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER THE Buyer and Seller cancel the transaction from aliexpress. or, you can choose to have a replacement. 4) We will bear all the shipping cost if the product (s) is (are) not as advertised. Feedback 1) Buyers early confirmation will be highly appreciated after receiving the items. 2) Since your feedback is very important for our development businesss, we sincerel invite you to leave positive feedback (Five Stars) for us, if you are satisfied with our product and service. It'll just take 1 minute, but this 1 minute is extremely vital to us. 3) Please contact us before leaving any negative or neutral feedback. We will work with you to solve any problems. thanks for your understanding!